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Terms of use

Introduction

These Terms of Use apply in respect of your use of our Family Resource Centre UK website: www.familyresourcecentreuk.org.uk and our associated websites: www.familyresourcecentreuk.com and www.fisfrcuk.com. These websites are operated by Family Resource Centre UK and are collectively referred to in these Terms of Use as “FRCUK Website”. Please refer to our privacy policy for more information. Your access to and use of FRCUK’s websites are subject to these Terms of Use, FRCUK’s Website’s Privacy Policy, which forms part of these Terms of together with such terms of use for blogs, forums, form submissions and uploads as may be current at the time. Your use of Family Resource Centre UK’s websites constitutes your unqualified agreement to accept and comply with such Terms of Use and not to breach, or to encourage or assist any other person to breach, these Terms of Use.

Terms of Use – The Detail

1.  Use of Family Resource Centre UK Websites
Family Resource Centre UK Website is offered as a free information service for anyone who wishes to find out more and can be accessed by visiting our main site at www.familyresourcecentreuk.org.uk. Whilst we use reasonable efforts to include accurate and up-to-date information on Family Resource Centre UK Website, errors may occur. We provide Family Resource Centre UK Website and its contents on an “as is” basis and cannot give any warranty or representation as to the accuracy of the information on Family Resource Centre UK Websites or that access to Family Resource Centre UK Websites will be uninterrupted or error-free. We do not accept liability for errors or omissions or for any action or decision based on the information displayed on Family Resource Centre UK Websites. You agree to use Family Resource Centre UK Websites only for lawful and ethical purposes in accordance with these Terms of Use. In particular, you agree that you will not use Family Resource Centre UK Website in connection with any surveys, contests, pyramid schemes, chain letters, junk email (spam) or any duplicative or unsolicited messages (commercial or otherwise).

2.  Links and Social Media Websites
Hypertext links are links by which visitors can move from one website to another or from one page to another within the same website. Family Resource Centre UK Website contains hypertext links and banner advertising links to third parties’ websites including Local Authorities. Any links between Family Resource Centre UK Websites and any third party website are provided for your convenience only and we accept no liability whatsoever for the contents of any such third party website. The inclusion of any link to a third party website does not imply endorsement by Family Resource Centre UK of the website or its operator. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of third party website material or the third party website operator causing any damage, costs, injury or loss of any kind. Family Resource Centre UK Website contains links to pages maintained by us on third party social media websites. The terms specified on those websites will apply to your use of those websites in addition to these Terms of Use. You agree that if you wish to create any links between Family Resource Centre UK Website and any other website you will do so only in accordance with our Terms of Use go to www.familyresourcecentreuk.org.uk/about-us.

3.  Trade Marks, Logos and Service Marks
The trade marks, logos and service marks (collectively “the Trade Marks”) displayed on Family Resource Centre UK Website (whether registered or unregistered) are and shall remain the property of their respective owners.  Unless otherwise stated, nothing contained in Family Resource Centre UK Website shall be construed as granting any licence or right to use any Trade Mark displayed on Family Resource Centre UK Websites without the prior written consent of the relevant Trade Mark owner. Your misuse or infringement of any of the Trade Marks or logo’s displayed on Family Resource Centre UK Websites is strictly prohibited.

4.  Copyright
The copyright in all aspects of Family Resource Centre UK Websites is owned by us or our content and technology providers. All content is protected by copyright and may not be used without our prior written consent except as expressly provided in these Terms of Use. We do not warrant or represent that your use of materials displayed on Family Resource Centre UK Websites will not infringe the rights of third parties. Unless we expressly agree otherwise, you must not copy, adapt, download, exploit or otherwise use information and/or images contained in Family Resource Centre UK Websites in any way, save for the purpose of (1) enquiring about or requesting information relating to Family Resource Centre UK and our services, (2) downloading and temporarily storing one or more of the pages of Family Resource Centre UK Website for the purpose of viewing, for your personal use only, on a personal computer or terminal or (3) conducting private or non-commercial academic research. If you use any material displayed on Family Resource Centre UK Website for any of the above purposes you must ensure that no documents or related graphics on Family Resource Centre UK Website are modified in any way, no graphics on Family Resource Centre UK Website are used separately from the accompanying text and our copyright and trade mark notices appear on all permitted copies.

If you wish to refer to such material in any publication associated with your private or academic research you must quote the source of the material and include the copyright legend “© Copyright Family Resource Centre UK 2011. All rights reserved.” If you wish to use any material displayed on Family Resource Centre UK Website for any purpose other than those described above, please write to Office Manager at Family Resource Centre UK, 75 Milford Road, Reading, RG1 8LG or email enquiries@familyresourcecentreuk.org.uk with details of your request. For the avoidance of doubt you shall not be entitled to publish, reproduce, permanently store, or retransmit any of the contents of Family Resource Centre UK Website without our prior written consent except as expressly provided in these Terms of Use.

5. Viruses
Whilst we try to keep our anti-virus software up-to-date we do not warrant that Family Resource Centre UK Websites, its servers, downloadable files or emails which may be sent by us, are free from viruses or other harmful components. You must not introduce or attempt to introduce any virus or other contaminant to Family Resource Centre UK Websites or any of its software or systems or in any way attempt to access, alter, de-compile, reverse engineer, destroy or otherwise tamper with any part of Family Resource Centre UK Website, its software or our systems. You must not interfere with anybody else’s use of Family Resource Centre UK Websites or attempt to impair the proper functioning of Family Resource Centre UK Websites whether by assisting in the organisation of, or participating in, a denial of service attack or otherwise.

6. Family Resource Centre UK Forum and Blogs
If you wish to access, view or post blogs or comments on any forum, a blog or any other part of Family Resource Centre UK Website, you will be required to register with Family Resource Centre UK Website and agree to be bound by such forum or blog rules as may be added or amended from time to time and which form part of these Terms of Use. Certain areas of Family Resource Centre UK Websites contains facilities which allow you to upload text and photographs. The text and photographs will be treated in the same manner as comments posted on a forum or blog on Family Resource Centre UK Website and the Forum and Blog Rules apply as if the text and photographs are comments to be posted on a forum or blog.

7. Send to a friend facilities
This section of the Terms of Use applies to any use of our “send to a friend” facilities (“Facilities”). For the avoidance of doubt all of the other provisions of the Terms of Use shall also apply to your use of the Facilities. We may (but are not obliged to) monitor the contents of messages sent using the Facilities (“Messages”) and we assume no liability arising from the content of any Message. You undertake: to accept full responsibility for the contents of any Messages; to use the Facilities only for lawful purposes; not to send inaccurate, defamatory, abusive, offensive, pornographic, racist, sexist, threatening, vulgar, obscene, hateful or otherwise inappropriate material or material which will constitute a criminal offence or give rise to civil liability or which may cause offence in relation to sexual orientation, age, marital status, disability or working status in any Messages; not to harass or upset third parties through your use of the Facilities; not to include in Messages any material which refers to a third party or is protected by confidentiality, copyright, trade mark or other propriety right without the express permission of the third party owner; not to impersonate any person or to assume a false identity; not to send Messages to any person under the age of 18; not to send personal information about yourself or any third party using the Facilities; not to insert material into Messages which contains viruses, files or programs that are designed to disrupt, damage or limit the functioning of any software or hardware equipment; not to use the Facilities for any commercial purpose or to send advertisements, chain letters, surveys, pyramid schemes or requests for money; and not to use the Facilities in order to obtain unauthorised access to data or other information of ours or any third party. You acknowledge that the recipient of your Message will be able to identify you from the information you provide when submitting your Message and that we will cooperate with any person, law enforcement authority or court order requesting or directing us to disclose the identity of anyone sending material using the Facilities in breach of the Terms of Use, any law (whether civil or criminal) or the legal rights of any party.

8. Donations and Gift Aid
If you make a donation using Family Resource Centre UK Website you may be able to take advantage of the United Kingdom Government’s Gift Aid scheme. It is your responsibility to ensure that any information submitted to Family Resource Centre UK relative to being a UK taxpayer is true and accurate. For further information regarding use of information please refer to our privacy policy.

9. Provision of Services
These Terms of Use do not deal with the terms upon which we will provide any service advertised on Family Resource Centre UK Websites. We will tell you the terms upon which a service will be provided at the time you ask us to provide it.  If the service is to be provided by a third party, the third party’s terms will apply to that service.

10. Liability
Your use of Family Resource Centre UK Websites is at your own risk.  Action should not be taken without first obtaining specific advice.  The information and materials provided on Family Resource Centre UK Websites are of a general nature only and cannot be regarded as constituting advice or recommendations (professional or otherwise). We do not accept any liability for any direct, indirect, special or consequential losses or damages of whatever nature, including but not limited to loss of anticipated savings, data, goodwill or contracts arising out of Family Resource Centre UK Websites, its availability or lack of availability or your use of any information contained in Family Resource Centre UK Websites. We exclude all warranties, express or implied, relating to the information and materials on Family Resource Centre UK Website to the fullest extent permitted by law. Nothing in these Terms of Use excludes or limits our liability for death or personal injury resulting from our negligence, fraud, fraudulent misrepresentation or any liability which cannot be excluded or limited under applicable law.

11. Feedback and Complaints
We welcome your comments about Family Resource Centre UK Website.  Please email enquiries@familyresourcecentreuk.org.uk with your views, complaints or if you find any links which do not work correctly or if you have any further questions. Alternatively please also go to www.familyresourcecentreuk.org.uk/contact to find an appropriate email or postal address or telephone number for your enquiry.

12. Privacy Policy
Any personal information we collect from you shall only be used in accordance with our Privacy Policy, a copy of which can be viewed by clicking Privacy Policy.

13.  Connection and Charges
You are responsible for obtaining an appropriate connection with a telecommunications provider in order to access Family Resource Centre UK Websites and for the costs of all charges you incur in accessing and using Family Resource Centre UK Website.

14. Changes to these Terms of Use
We may amend these Terms of Use from time to time.  If we make any substantial changes we will notify you by posting a notice on the homepages of the various websites incorporated in Family Resource Centre UK Websites.  By continuing to use Family Resource Centre UK Websites you are confirming that you agree to be bound by any changes we make to these Terms of Use: you can view the current version of these Terms of Use at any time by clicking Terms of Use.

15.  General
If any of these Terms of Use are unenforceable it shall not affect the enforceability of the rest of them.  These Terms of Use shall be governed by and construed in accordance with English law. The English Courts shall have exclusive jurisdiction to hear disputes between us.

16 January 2012

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